PRIVACY POLICY

Information Collection Statement

Your privacy is important to us.

Personal information collected by Plate Impressions Pty Ltd will be used and held in accordance with our Privacy Policy.

We may collect personal information such as your name, address, contact details and identification details, primarily for the purpose of and incidental to selling and promoting our products and services to you in a secure way.

If you do not provide this information in whole or in part, we may not be able to provide you with the products or services you require.

By providing your information you also agree that we may also use your personal information to communicate with you on customer service and marketing initiatives, to consider any requests you make of us, for research and analytical purposes, to perform administrative functions, and to comply with any legal obligations.

We will treat any personal information you provide us as confidential within Plate Impressions Pty Ltd however we may disclose this information as necessary onto the Department of State Growth and other third parties who perform functions or services on our behalf, such as manufacturer, delivery, IT services, mailing functions, payment processors, suppliers and other third parties with whom we have commercial relationships, for business, marketing and related purposes, our business advisors,

including accountants, lawyers to the extent reasonable required and other professional organisations that assist us to check for or prevent unauthorised or fraudulent transactions, or where otherwise required by law. We will request that such third parties to which your personal information is disclosed also treats the information as confidential.

If you wish to access or change the information which Plate Impressions Pty Ltd holds about you, please contact us using the details set out in our Privacy Policy.

Privacy Policy

• 1. We respect your privacy

  • 1.1. Plate Impressions Pty Ltd respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) and also with the Personal Information Protection Act 2004 (Tas). This policy sets out how we collect and treat your personal information.
  • 1.2. "Personal information" is information we hold which is identifiable as being about you.

• 2. Collection of personal information

  • 2.1. Plate Impressions Pty Ltd will, from time to time, receive and store personal information you enter onto our Website, provided to us directly or given to us in other forms.
  • 2.2. You may provide basic information such as your name, phone number, address and email address to enable us to send information, provide updates and process your product or service order. We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support.
  • 2.3. Additionally, we may also collect any other information you provide while interacting with us.

• 3. How we collect your personal information

  • 3.1. Plate Impressions Pty Ltd collects personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our website and when we provide our services to you. We may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy.

• 4. Use of your personal information

  • 4.1. Plate Impressions Pty Ltd may use personal information collected from you to provide you with information, updates and our services. We may also make you aware of new and additional products, services and opportunities available to you. We may use your personal information to improve our products and services and better understand your needs.
  • 4.2. Plate Impressions Pty Ltd may contact you by a variety of measures including, but not limited to telephone, email, SMS or mail.

• 5. Disclosure of your personal information

  • 5.1. We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors, and government department insofar as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when it is required for the delivery of our services.
  • 5.2. We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, and warrant, in the course of a legal proceeding or in response to a law enforcement agency request.
  • 5.3. We may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of Plate Impressions Pty Ltd, its website www.tasplates.com and customers or third parties.
  • 5.4. Information that we collect may from time to time be stored, processed in or transferred between parties located in countries outside of Australia.
  • 5.5. If there is a change of control in our business or a sale or transfer of business assets or the termination of our services by the Tasmanian Government, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser or new supplier under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.
  • 5.6. By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy. Where we disclose your personal information to third parties, we will request that the third party follow this Policy regarding handling your personal information.

• 6. Security of your personal information

  • 6.1. Plate Impressions Pty Ltd is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
  • 6.2. The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us, or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.

• 7. Access to your personal information

  • 7.1. You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). If you would like a copy of the information which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at [email protected].
  • 7.2. We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act 1988 (Cth).

• 8. Website

  • When you visit our website (www.tasplates.com), we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our website, such that we can improve our service.

  • 8.1. Cookies

    We may from time to time use cookies on our website. Cookies are very small files which a website uses to identify you when you come back to the website and to store details about your use of the website. Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our website.
  • 8.2. Our website may from time to time use cookies to analyse website traffic and help us provide a better website visitor experience. In addition, cookies may be used to serve relevant ads to website visitors through third party services such as Google Adwords. These ads may appear on this website or other websites you visit.

  • 8.3. Third parties

    Our site may, from time to time, have links to or from other websites not owned or controlled by us. These links are meant for your convenience only. Links to or from third party websites do not constitute sponsorship or endorsement or approval of these third parties. Please be aware that Plate Impressions Pty Ltd is not responsible for the privacy practices of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.

• 9. Direct marketing materials

  • 9.1. We may send you direct marketing communications and information about products and services, and promotions that we consider may be of interest to you. These communications may be sent in various forms, including mail, SMS or email, in accordance with applicable marketing laws, such as the Spam Act 2004 (Cth). If you indicate a preference for a method of communication, we will endeavour to use that method whenever practical to do so.

  • 9.2. Opt Out of Direct Marketing

    In addition, at any time, you may opt-out of receiving marketing communications from us by contacting us (details below) or by using the opt-out facilities provided (e.g. an unsubscribe link). We will then ensure that your name is removed from our mailing list. We do not provide your personal information to other organisations for the purposes of direct marketing unless expressly authorised by you.

  • 9.3. Unable to Opt Out of Regulatory Notifications

    From time to time you may receive information of a regulatory nature or as a regulatory requirement relating to the goods and services. Please note that we are unable to remove you from any direct communications that are of a regulatory nature that we are required to send to you, and you will not be able to opt out of those.
  • 9.4. If you receive communications from us that you believe have been sent to you other than in accordance with this policy, or in breach of any law, please contact us using the details provided below.

• 10. Opt out right

  • 10.1. You can request to opt-out of receiving promotional and marketing material via email, at [email protected] or by using the opt-out facilities provided (e.g. an unsubscribe link). You will then be removed from receiving promotional and marketing correspondence from TasPlates. Please note, that you are unable to opt out from any communications regarding regulatory matters.

• 11. Complaints about privacy

  • 11.1. If you have any complaints about our privacy practices, please feel free to send in details of your complaint to the TasPlates Privacy Officer at PO Box 1128, Hobart, Tasmania, 7001 or by calling our Privacy Officer on 1300 787 060. We take complaints very seriously and will respond shortly after receiving notice of your complaint.

• 12. Changes to Privacy Policy

  • 12.1. Please be aware that we may change this Privacy Policy in the future. We may modify this Privacy Policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on our website or notice board. Please check back from time to time to review our Privacy Policy.