Term About the Website
Welcome to www.tasplates.com (Website). You are granted the right to use the Website by Plate Impressions Pty Ltd ABN 331 052 622 299 trading as ‘TasPlates’ (TasPlates).
TasPlates is appointed pursuant to the Vehicle and Traffic Act 1999 as delegate of the Registrar of Motor Vehicles in the State of Tasmania to undertake certain rights, functions and responsibilities to register motor vehicles in accordance with the Vehicles and Traffic (Driver Licensing and Vehicle Registration) Regulations 2021, in particular products and services relating to personalised number plates.
Acceptance of Numeral Only Plate Terms
Please read these terms and conditions of use (Numeral Only Plate Terms) carefully. By accessing and using the features of the Website, including the Purchase Services, you will be deemed to have read, understood and accepted these Numeral Only Plate Terms. If you do not wish to be bound by these Numeral Only Plate Terms you may not access or use the Website, or purchase Numeral Only Plates.
TasPlates reserves the right to amend these Numeral Only Plate Terms at any time without notice. Any amended terms will be effective upon publication to the Website.
Purchase Services
Goods and services described and featured on the Website are made available for purchase on the Website or from the TasPlates Contact Centre (1300 787 060) (as applicable) at the specified price, on or before any stated end date, or until otherwise removed from sale (Purchase Services). You may only make use of the Purchase Services to purchase Numeral Only Plates in accordance with these Numeral Only Plate Terms, and any applicable law, regulation, practices, codes or guidelines. You may not use the Purchase Services if you are not of legal age to form a binding contract with TasPlates.
TasPlates may in its sole and absolute discretion make available for purchase a range of goods and services, including limited supply, numeral only number plates, typically configured with three (3) to six (6)-digit numbers (Numeral Only Plates).
Any photographs, specifications, drawings or such other information used on the Website to display the goods and services available for purchase using the Purchase Services (including Numeral Only Plates) are provided for illustrative purposes only. The actual good or service you purchase from TasPlates may differ from any representation of it on the Website.
By accessing the Website and Purchase Services to purchase a Numeral Only Plate you acknowledge and agree:
Purchase of Numeral Only Plate
Numeral Only Plates are not available for purchase at all times, but instead offered for purchase from time-to-time. TasPlates reserves the absolute discretion to remove Numeral Only Plates from the Website and from sale at any time.
When offered for purchase, a selection of Numeral Only Plates will be displayed on the Website along with an accompanying date of sale (Sales Date). The purchase price of each Numeral Only Plate is not displayed on the Website and is only available by contacting the TasPlates Contact Centre on the Sales Date.
Numeral Only Plates available for purchase are displayed on the Website on the Sales Date. Each Numeral Only Plate, once sold, is marked as ‘sold’ in real time on the Website.
Although Numeral Only Plates for sale are displayed on the Website, purchases of Numeral Only Plates may only be made by contacting the TasPlates Contact Centre.
When purchasing a Numeral Only Plate you must agree to payment of the purchase price disclosed to you by a representative of the TasPlates Contact Centre (Purchase Price).
Payment of the Purchase Price may be made via the Payment Gateway Provider using a credit or debit card.
When purchasing a Numeral Only Plate you must agree to be bound by these Numeral Only Plate Terms, and any other applicable policies of TasPlates, including its Privacy Policy, and any additional terms of use required by the Payment Gateway Provider.
Following payment of the Purchase Price you will be issued with a receipt via email.
Change of Mind – Refund Policy
TasPlates may, in its sole and absolute discretion, provide a refund on the purchase of any Numeral Only Plate if you have a ‘change of mind’ within 1 business day of the date of purchase. In order for TasPlates to consider your change of mind refund request you must meet the following requirements:
Delivery
TasPlates engages third party delivery partners to complete delivery of your purchased Numeral Only Plate (Delivery Partners). You acknowledge and agree that TasPlates does not complete delivery of purchased Numeral Only Plates and instead merely facilitates provision of delivery services by our Delivery Partners.
Fraud Prevention
Within fifteen (15) days of the date you purchase a Numeral Only Plate a representative of TasPlates will contact you to confirm you have received your Numeral Only Plate. This contact supports TasPlates’ due diligence in fraud prevention.
Returns
In the event you need to return your purchased Numeral Only Plate you may do so by returning it:
Please contact us by email at info@tasplates.com or call the TasPlates Contact Centre for further guidance.
Replacement of damaged, lost, destroyed or stolen Numeral Only Plate
You may replace a lost, damaged, destroyed or stolen Numeral Only Plate at your own expense by contacting the TasPlates Contact Centre.
Your Information
To access and use the Purchase Services you will be required to provide information about yourself. That information may include:
TasPlates will collect information from you when you complete purchase of a Numeral Only Plate from the TasPlates Contact Centre, if you use the Purchase Services on the Website and/or if you set up a TasPlates account and become a registered TasPlates customer (Customer).
Privacy
TasPlates Privacy Policy is available here: https://www.tasplates.com/privacy-policy
Your obligations as a Customer
As a Customer of TasPlates purchasing a Numeral Only Plate you agree that you will:
Consumer Guarantees
TasPlates’ Change of Mind – Refund Policy applies in addition to and does not affect your rights under the Australian Consumer Law (ACL). Goods and services purchased from TasPlates (including Numeral Only Plates) come with guarantees that cannot be excluded under the ACL.
The ACL protects consumers by giving them certain guaranteed rights when they buy goods and services. For example, the ACL requires that goods must be free of defects and do what they are meant to do. Services must be carried out with care and skill. These rights automatically apply whenever goods or services are supplied to a consumer. They are called the ‘Consumer Guarantees’.
The Consumer Guarantees entitle consumers to a replacement or refund in the event for a major failure, or have the goods repaired or replaced if they fail to be of “acceptable quality” but the failure does not amount to a major failure.
For goods, a major failure inconsistent with the Consumer Guarantees will include (without limitation) circumstances where you would not have purchased the product if you had known about the problem or problems; the product is significantly different from the description, sample or demonstration model you were shown; the product is substantially unfit for its normal purpose; or the product is unsafe.
The Consumer Guarantees have no defined time limit but will generally apply for an amount of time that is reasonable to expect given factors including the cost and quality of the product.
In order to make a claim pursuant to the Consumer Guarantees TasPlates requires you to:
Neither the Consumer Guarantees or TasPlates’ Change of Mind – Refund Policy will apply if a product purchased from TasPlates has been damaged or defaced through misuse, abnormal service or handling, or has been altered or modified in design or construction.
Intellectual Property Rights
The Website, Purchase Services and all products made available for purchase by TasPlates, including Numeral Only Plates, are offered subject to intellectual property rights, including copyright. The Website and its component parts are protected by copyright under the laws of Australia and through international treaties. Unless otherwise indicated or stated all proprietary and intellectual property rights (including copyright, trademarks and patents) on the Website (including any subdomains) and in Website content (such as graphics, logos, button icons, video images, audio clips, forms, process and software) (Content) is wholly owned and/or controlled by TasPlates.
TasPlates retains all rights, title and interest in and to the Website and Content. Your use of the Website and Purchase Services does not in any way grant to you any rights to:
You may view the Website and Content for personal, non-commercial use only and, subject to the Copyright Act 1968 (Cth) (and similar legislation), you may not in any form or by any means reproduce, modify, distribute, store, transmit, publish or display within another website or create derivative works from any part of the Website or commercialise any information obtained from any part of the Website without the prior written consent of TasPlates, in the case of third party material, from the owner of the copyright in that material.
You may not modify or copy the layout or appearance of the Website, nor any computer software or code contained in the Website, nor may you decompile or disassemble, reverse engineer or otherwise attempt to discover or access any source code related to the Website.
Nothing contained on the Website is to be interpreted as a recommendation to use any information on the Website in a manner which infringes the intellectual property rights of any person. TasPlates makes no representations or warranties that your use of the information on the Website will not infringe such intellectual property rights.
If you correspond or otherwise communicate with TasPlates you automatically grant to TasPlates an irrevocable, perpetual, non-exclusive, royalty-free, world-wide licence to use, copy, display and distribute the content of your communication and to prepare derivative works of the content or incorporate the content into other works in order to publish and promote such content. This may include, but is not limited to, publishing testimonials on this website and developing your ideas and suggestions for improved products.
General Disclaimer
You acknowledge and agree that:
Limitation of Liability
You acknowledge and agree that:
Terminate Purchase or recall order
TasPlates may at any time terminate or recall your order for a Numeral Only Plate if:
You acknowledge and agree the Tasmanian government may also recall any Plate (including a Numeral Only Plate) purchased from TasPlates at any time, whether or not issued and paid for.
Indemnity
You agree to indemnify TasPlates, and its related corporations, affiliates, officers, directors, employees, agents, licensors and contractors from and against all actions, claims, losses, liabilities, expenses, damages and costs (including legal expenses on a full indemnity basis) it may incur in connection with your use of the Website, Content, and Purchase Services, including from your conduct in connection with the Website or other users, any violation of these Numeral Only Plate Terms, any law, and any rights of any third party (including intellectual property rights).
Governing Law and Jurisdiction
These Numeral Only Plate Terms are governed by and interpreted in accordance with the laws of Tasmania, Australia and you irrevocably submit to the non-exclusive jurisdiction of the Courts of Tasmania, Australia. TasPlates makes no representations that the Website and Contents comply with the laws of any country other than Australia.
Any dispute, controversy, proceeding or claim of whatever nature arising out of or in any way relating to these Numeral Only Plate Terms shall be governed, interpreted and construed by, under and pursuant to the laws of Tasmania, Australia.
Complaints and Enquiries
If you have an enquiry or complaint please contact TasPlates at info@tasplates.com or by calling the TasPlates Contact Centre (1300 787 060).